BetMGM Privacy Policy

1. Scope and Covered Entities

This Privacy Policy applies to all digital platforms operated under the BetMGM brand, including our mobile sports betting applications, online casino lobbies, shared-liquidity poker rooms, and on-premise sportsbook kiosks located at retail partner venues such as MGM Grand Detroit.

By accessing, registering, or depositing on BetMGM, you consent to the data collection, telemetry analysis, and reporting standards established in this policy. If you disagree with these disclosures, you must refrain from accessing our services.

2. Categories of Information Collected

State gaming licensing bodies (such as the Michigan Gaming Control Board, New Jersey DGE, and Pennsylvania PGCB) mandate stringent Know-Your-Customer (KYC) identity verification:

• Personally Identifiable Information (PII): Full legal name, residential mailing address, email address, telephone contact number, date of birth, and Social Security Number (SSN) for mandatory tax and identity screening.
• Financial Account Records: ACH bank accounts, routing details, credit/debit card numbers, PayPal/Venmo account emails, and full history of deposits, withdrawals, and bonus redemptions.
• Geolocation Data: Exact GPS coordinates, Wi-Fi MAC addresses, and cellular tower telemetry captured by certified geolocation services (such as GeoComply) to establish physical presence inside authorized state borders.
• Device Telemetry & Logins: Browser agent strings, operating system versions, IP addresses, biometric login timestamps, and anti-fraud screen records.

3. Operational Use of Personal Records

Information collected is processed solely for lawful gaming operations:

• Verifying legal age (21+) and validating that users are not listed on state self-exclusion registries.
• Preventing bonus abuse, unauthorized proxy wagers, and synthetic identity creation.
• Processing expedited player withdrawals and bet settlements.
• Generating IRS Form W-2G declarations and state tax compliance reporting.
• Calculating and allocating MGM Rewards Tier Credits and digital comps.

4. Information Sharing & Third-Party Disclosures

BetMGM strictly prohibits the sale or commercial dissemination of player records to third-party marketing brokers. Records are disclosed exclusively to:

• State Regulatory Authorities: Michigan Gaming Control Board (MGCB), FinCEN, and law enforcement agencies pursuant to court subpoenas.
• Identity & Geolocation Partners: LexisNexis, GeoComply, and certified credit evaluation services.
• MGM Resorts International: Synchronizing omnichannel resort benefits and casino tier progression.

5. Data Retention & Security Standards

Data is guarded using 256-bit TLS bank encryption, multi-tier firewalls, and hardware security modules (HSM). In accordance with federal Bank Secrecy Act and anti-money laundering (AML) statutes, player financial records and identity archives are retained securely for a statutory minimum of seven (7) years following account inactivity.

6. Data Subject Rights & Contact

Residents of applicable states (including CCPA rights in California and equivalent state disclosures) have the right to request access to personal data, dispute inaccuracies, or request account closure. Inquiries should be addressed to our Data Privacy Officer:

[email protected]
BetMGM Legal & Privacy Office, MGM Grand Detroit, 1777 3rd Ave, Detroit, MI 48226